EVA Petro-Marine (EVA) Welcome Gift Promotion
Terms and Conditions
Last updated: March 2026
1. Overview
1.1 The EVA Petro-Marine (EVA) Sign-Up & Welcome Gift Promotion (the “Promotion”) is valid from 1 March 2026 to 30 September 2026, both dates inclusive (the “Promotion Period”).
1.2 Eligible customers who successfully meet all requirements under this Promotion will receive a complimentary welcome gift (the “Welcome Gift”) and a “Welcome Bonus 2500 EVA Credits”, subject to these Terms and Conditions.
1.3 Each eligible customer is entitled to one (1) Welcome Gift only, regardless of the number of qualifying transactions made, and subject to fulfilment and eligibility conditions set out herein.
2. Eligibility
2.1 This Promotion is open exclusively to new customers who register for an EVA Online Account during the Promotion Period.
2.2 A new customer is defined as a customer who, at the time of application:
- a. has successfully registered for an EVA Online Account;
- b. does not hold any existing EVA Online Account;
- c. has not previously held any EVA online-related account; and
- d. does not have any pending EVA Online Account application.
2.3 EVA reserves the right to determine eligibility at its sole and reasonable discretion.
3. Qualifying Criteria and Welcome Gifts
3.1 To qualify for the Promotion:
- a. the EVA Online Account application must be approved and successfully opened within the Promotion Period; and
- b. the customer must meet the applicable Minimum Purchase Value (“MPV”) within the Promotion Period.
3.2 The Welcome Gift entitlement is determined based on the cumulative purchases during the Promotion Period.
3.3 All Welcome Gifts are subject to availability and Clause 4 below. Images and descriptions used in promotional materials are for illustration purposes only.
3.4 The MPV refers only to eligible purchases made via the EVA Online Account and excludes:
- a. refunded, reversed, disputed, unauthorised or fraudulent transactions; and
- b. shipping charges, service fees, miscellaneous fees, or similar non-product charges.
3.5 Any reversal, refund, rebate or adjustment (whether full or partial) will reduce the accumulated MPV.
3.6 If, due to reversals or refunds, the customer no longer meets the required MPV within the Promotion Period, EVA reserves the right to forfeit, revoke or claw back the Welcome Gift.
3.7 The MPV is determined based on the transaction (spend) date, using Singapore time (UTC+08:00). EVA shall not be responsible for any delayed posting, processing or submission of transactions by third parties that may affect eligibility.
4. Fulfilment of Welcome Gift
4.1 Eligible customers must collect the Welcome Gift in person from:
EVA Petro-Marine Pte Ltd
2 Jurong East Street 21
#02-185 IMM Building
Singapore 609601
within Six (6) calendar months from the end of the Promotion Period, unless otherwise notified by EVA.
4.2 EVA reserves the right to extend or amend the collection timeline without prior notice.
4.3 Customers will not be entitled to receive the Welcome Gift if, at any time during the Promotion Period or before fulfilment:
- a. any EVA account held by the customer is not in good standing, including but not limited to non-payment, default, inactivity, suspension, termination or closure; or
- b. EVA reasonably believes that the customer has acted fraudulently, dishonestly, in bad faith, or in an inappropriate manner to gain an unfair advantage; or
- c. EVA reasonably determines that the customer should not be entitled to the Welcome Gift for any other valid reason.
4.4 The Welcome Gift and/or Welcome Bonus Credits:
- a. is not transferable;
- b. cannot be exchanged for cash or credit;
- c. cannot be used to offset any payment due to EVA.
5. General Terms
5.1 By participating in this Promotion, customers consent to EVA sending email, WhatsApp and/or SMS notifications relating to the Promotion.
5.2 EVA reserves the right to:
- a. vary, amend or supplement these Terms and Conditions; or
- b. suspend or terminate the Promotion at any time, without prior notice, to the extent permitted by law.
5.3 To the fullest extent permitted by law, EVA makes no warranties or representations regarding the quality, merchantability or fitness for purpose of any Welcome Gift or third-party products, and shall not be liable for any loss, damage, injury or harm arising from or in connection with such products.
5.4 In the event of any inconsistency between these Terms and Conditions and any advertising, promotional or publicity materials, these Terms and Conditions shall apply.
5.5 EVA’s decision on all matters relating to this Promotion shall be final and binding.
5.6 This Promotion cannot be combined with any other sign-up, acquisition or promotional offers unless otherwise stated by EVA.
5.7 EVA reserves the right to offer different promotions or benefits across different channels or platforms.