EVA Petro-Marine Privacy Policy

Privacy Policy

Last updated: April 2026

EVA Petro Marine Pte. Ltd.
(UEN: 200616738D)
Registered Office: 2 Jurong East Street 21, #02 185, IMM Building, Singapore 609601

EVA Petro-Marine Pte Ltd (“EVA”) is committed to safeguarding the personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”). By interacting with EVA or providing us with your personal data, you acknowledge and consent to the practices described below.

1. Personal Data We Collect

We collect only the data necessary to support our operations and deliver our services effectively. This may include:

1. Contact Information: Name, job title, company details, business address, email, phone number, and information provided when registering for an EVA Account. (Business contact information is generally excluded from PDPA, but EVA protects it with the same standards.)
2. Correspondence Records: Information shared during inquiries, quotation requests, or communication with our team
3. Transaction Information: Order details, product purchases, and payment-related information (excluding full payment card numbers, which we do not store).
4. Technical Information: IP addresses, browser type, site interactions, and usage patterns collected through cookies or analytics tools.

2. How We Use Your Data

Your personal data enables us to uphold service quality, operational integrity, and customer experience across all touchpoints. We use it to:

1. Process orders, deliver products, and manage your account
2. Respond to inquiries and provide support
3. Send updates and service-related communications
4. Conduct internal analytics to improve operations and digital performance
5. Comply with legal obligations and enhance security
6. Send marketing or promotional messages only with your explicit consent (you may withdraw anytime)

3. Cookies & Website Technologies

Our website uses cookies to enhance functionality, store preferences, and support tailored content or advertising. You may disable cookies in your browser; however, doing so may affect website performance or limit certain features.

4. Third-Party Sites

Our website may contain links to external sites. EVA is not responsible for the privacy practices or data handling of third-party platforms not managed by us.

5. Disclosure of Personal Data

EVA does not sell your personal data.

We may disclose information only under the following circumstances:

1. Service Providers: To trusted partners supporting our operations (e.g., logistics, IT, payment processors). These parties are contractually required to maintain strong data protection standards.
2. Legal Compliance: When disclosure is required by Singapore law, regulatory authorities, or lawful processes.

6. Data Protection & Security

We implement reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, use, disclosure, or alteration. This includes secure systems, restricted access controls, encryption, and staff training.

7. Data Retention

We retain personal data only for as long as necessary to fulfil its intended purpose or to comply with legal and regulatory requirements. When data is no longer required, it is securely destroyed or anonymised.

8. Your Rights

You may request:

1. Access to your personal data or information on how it has been used in the past 12 months
2. Correction of inaccurate or incomplete personal data

Requests are typically processed within 30 days. No fees apply for correction requests.

9. Data Accuracy

You are responsible for ensuring that the data you provide to EVA is accurate, complete and kept up to date. Please notify us promptly of any changes.

10. Contacting Our Data Protection Officer

For questions, protection matters, concerns, or requests, please contact:

Data Protection Officer (DPO)
EVA Petro-Marine Pte Ltd
Email: dpo@evapetromarine.com.sg
Telephone: +65 6777 7778
Address:
2 Jurong East Street 21
#02-185, IMM Building
Singapore 609601

11. Updates to This Policy

EVA may revise, update, or replace this Policy at any time to reflect changes in our operations, legal requirements, or business needs. All updates will be published on our website. It is your responsibility to review the Terms periodically to remain informed of any updates.